Troubleshooting
Solutions for common issues
Info
Quick solutions to frequently encountered problems
GitHub Connection Issues
Common Issues
Can't connect to GitHub or repositories not appearing
On This Page
- Check that you've installed the Enric GitHub App
- Verify the app has access to the repositories you want to use
- Try disconnecting and reconnecting your GitHub account
- Ensure your GitHub account has the necessary permissions
Job Failed
Common Issues
Your job failed to complete
On This Page
- Check the job logs for specific error messages
- Verify the job description is clear and achievable
- Ensure the repository and branch are accessible
- Try restarting the job or simplifying the request
PR Not Created
Common Issues
Job completed but no pull request was created
On This Page
- Check that Enric has write access to the repository
- Verify the branch protection rules allow Enric to push
- Look for any error messages in the job details
Need More Help?
If you can't find a solution here, reach out to our support team.
Email us at support@enric.ai