The complete platform for cruise sales agencies
Run your whole cruise agency, one system
Navegando is the whole system: AI agents that warm up every lead across WhatsApp, calls, Instagram, Facebook, and email — a shared CRM pipeline, live cruise inventory, marketing, and social media in one platform.
Channels covered
- Voice
Your cruise agency, in one view
- Lead replied on WhatsApp
- AI agent qualified the lead
- Handed off, booking-ready
Navegando at a glance
5
channels in one inbox: WhatsApp, calls, Instagram, Facebook, and email
24/7
AI agent coverage on every channel
1
shared CRM pipeline with live cruise inventory
What you get with Navegando
5 channels, one inbox
WhatsApp, calls, Instagram, Facebook, and email in a single inbox
AI agents around the clock
Mar answers and nurtures every lead on every channel
Live cruise inventory
Agent-facing search available to every authenticated role
One shared CRM pipeline
Every reply and detail is written to the pipeline automatically
How Navegando works
Connect your channels
Bring WhatsApp, calls, Instagram, Facebook, and email into one inbox
Mar handles every lead
AI agents answer and nurture leads around the clock, using live cruise inventory
Your team closes the sale
Every reply and detail lands in the shared CRM pipeline automatically
One system, six pillars
Core
AI agents
Warm up and qualify every lead across every channel before handoff to your team.
CRM / pipeline
The shared record every other pillar reads from and writes into.
Omnichannel inbox
WhatsApp, voice, social, and email in one screen, with no polling and no refresh.
Supporting tools
Marketing & email
Broadcast campaigns and email, all reaching the same pipeline.
Social media
Schedule Instagram and Facebook posts once and let automatic dispatch publish them.
Off by default — enable it when you're ready
Live cruise inventory
Real sailings across every cruise line, refreshed on demand.
Every message in one inbox
WhatsApp
A real-time, two-panel inbox with 24-hour window enforcement — no polling, no refresh.
Voice
One-click WebRTC calls, recorded in dual-channel audio and transcribed in real time.
Social
Schedule Instagram and Facebook posts once and let automatic dispatch publish them.
Email
Segmented campaigns with live recipient previews and per-campaign delivery stats.
Let AI warm up every lead before your team steps in
Navegando's AI agents work every channel around the clock, then hand off a booking-ready conversation to a human agent at the right moment.
- Responds instantly on WhatsApp, voice, social, and email, so no lead goes cold
- Nurtures each lead with cruise-specific answers until it's qualified and ready to book
- Hands off to the right human agent with full context — no repeated questions
Search real sailings across every cruise line, without leaving the platform
Live inventory across the full cruise-line lineup — destinations, dates, ships, and pricing — refreshed on demand.
- Agent-facing search available to every authenticated role
- Results reflect what's actually bookable, not a cached snapshot
How Mar warms a lead
- 1
A lead reaches out
A message arrives on WhatsApp, a call, Instagram, Facebook, or email, and Mar answers right away.
- 2
Mar asks and answers
Mar replies with cruise-specific answers and asks the questions that qualify the lead.
- 3
The pipeline updates
Every reply and detail is written to the shared CRM pipeline automatically.
- 4
Your team takes over
A human agent receives the full conversation at the right moment, ready to book.
Frequently asked questions
Which channels does Navegando cover?
WhatsApp, calls, Instagram, Facebook, and email, all in a single inbox.
How does the AI hand off to a human?
Mar answers and nurtures leads on every channel, and every reply and detail is written to the shared CRM pipeline so your team can pick up the conversation with full context.
Is cruise inventory live?
Yes. Navegando includes live cruise inventory search, available to every authenticated role.
How do I get early access or see pricing?
Visit navegando.ai to request early access and see pricing.
Does everything live in one place?
Yes. Every channel, live inventory, and the pipeline are in one platform.
Plans that grow with your agency
Plans for every agency size, from a single small team to enterprise volume. See current pricing and request early access at navegando.ai.
See pricing at navegando.aiEarly access
Ready to close more cruises?
Join the agencies running their whole sales process on Navegando — every channel, live inventory, and pipeline in one place.
Get early access